Terminal Operations Manager (Southwest) at GIG Mobility | Lagos, Nigeria
Company/Recruiter: GIG Mobility
✦ AI Summary
GIG Mobility, a pioneering technology-driven transportation company founded in Nigeria, is seeking a dynamic and experienced Terminal Operations Manager to oversee its Southwest operations.
Job Overview
The Terminal Operations Manager (Southwest) will be responsible for the strategic planning, implementation, and oversight of all terminal operations within the Southwest region. This includes managing staff, optimizing resource allocation, ensuring adherence to safety and operational standards, and driving customer satisfaction.Key Responsibilities
- Develop and implement operational strategies to enhance terminal efficiency and profitability.
- Manage and lead terminal staff, fostering a high-performance culture.
- Oversee daily terminal activities, including passenger boarding, baggage handling, and vehicle dispatch.
- Ensure strict adherence to safety regulations and company policies.
- Monitor and manage inventory of operational supplies and resources.
- Analyze operational data to identify areas for improvement and cost reduction.
- Liaise with other departments to ensure smooth inter-terminal coordination.
- Address customer feedback and resolve operational issues promptly.
Requirements
- Bachelor's degree in Logistics, Operations Management, Business Administration, or a related field.
- Proven experience in operations management, preferably within the transportation or logistics sector.
- Strong leadership, team management, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in operational software and data analysis.
- Ability to work in a fast-paced, dynamic environment.
What We Offer
- Competitive remuneration package.
- Opportunities for professional development and career advancement.
- A dynamic and innovative work environment.
- The chance to be part of a leading transportation company in Africa.