Terminal Manager – Passenger/Courier Operations at Vodstra Limited | Nigeria
Company/Recruiter: Vodstra Limited
✦ AI Summary
Vodstra Limited, a dynamic corporate organization committed to fostering SME growth and entrepreneurship in Nigeria through disruptive innovation, seeks a driven Terminal Manager for our Passenger/Courier Operations.
Job Overview
The Terminal Manager will oversee all aspects of passenger and courier operations at our designated terminal, ensuring efficient, safe, and customer-centric service delivery. This role is crucial for maintaining operational excellence, managing staff, and implementing innovative strategies to optimize throughput and enhance customer satisfaction.
Key Responsibilities
- Manage daily terminal operations, including passenger flow, courier logistics, and baggage handling.
- Supervise and train terminal staff, fostering a productive and safety-conscious work environment.
- Implement and monitor operational procedures to ensure compliance with company standards and regulatory requirements.
- Optimize resource allocation and scheduling to maximize efficiency and minimize costs.
- Address customer inquiries and resolve operational issues promptly and professionally.
- Contribute to the development and implementation of innovative operational strategies.
Requirements
- Proven experience in terminal operations, passenger handling, or logistics management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in operational planning and problem-solving.
- Familiarity with safety regulations and best practices in a transport or logistics environment.
- Bachelor’s degree in a relevant field is preferred.
What We Offer
- An opportunity to be part of an innovative organization driving SME growth in Nigeria.
- A dynamic and supportive work environment.
- Opportunities for professional development and career advancement.
- Competitive benefits package.