Service Operation Officer at Septagus Consulting | Nigeria
Company/Recruiter: Septagus Consulting
Published on: 6:01 PM | May 26, 2026
✦ AI Summary
LTD is a premier Nigerian human resource consulting firm renowned for consistently delivering exceptional value to a distinguished clientele.
SEPTAGUS CONSULTING NIG. LTD is a premier Nigerian human resource consulting firm renowned for consistently delivering exceptional value to a distinguished clientele. As a proudly indigenous enterprise, we have carved a niche by providing efficient and distinctive solutions that consistently exceed client expectations. Our unwavering commitment to professionalism underscores our deep understanding of achieving optimal human resource outcomes. We are currently seeking a dedicated and proactive Service Operation Officer to join our dynamic team in Nigeria.
Job Overview
The Service Operation Officer will play a crucial role in ensuring the smooth and efficient execution of our consulting services. This position demands a meticulous approach to operational processes, client satisfaction, and internal coordination to uphold SEPTAGUS CONSULTING's reputation for excellence.Key Responsibilities
- Oversee and manage the day-to-day operations of client service delivery.
- Coordinate project timelines, resources, and team activities.
- Monitor service quality and identify areas for improvement.
- Liaise with clients to ensure their needs are met effectively.
- Maintain accurate operational records and reports.
- Support the implementation of operational policies and procedures.
Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience in operations or service delivery roles.
- Strong organizational and project management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team.
What We Offer
- A challenging and rewarding career in a leading HR consulting firm.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
- The chance to contribute to impactful client solutions.
- Competitive remuneration and benefits package.