Senior Customer Activation Manager | Partnerships at Ramp | United States (Remote)
Company/Recruiter: Ramp
✦ AI Summary
Ramp is seeking a dynamic Senior Customer Activation Manager to join our Partnerships team.
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MorrJobs editorial notes
Our reading of this this opportunity Senior Customer Activation Manager | Partnerships opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Ramp. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Proven experience in customer success, account management, or partnership management.; Demonstrated ability to drive customer onboarding and adoption.. Use one concrete example that shows you can Develop and execute customer activation strategies in collaboration with partnership managers..
Before applying
Confirm that United States of America and the stated work arrangement suit you, check the closing date of Nov 13, 2026.
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Job Overview
This position focuses on the strategic activation and ongoing success of customers acquired through Ramp's strategic partnerships. You will act as a trusted advisor, guiding partners and their customers through implementation and driving meaningful engagement with Ramp's platform.Key Responsibilities
- Develop and execute customer activation strategies in collaboration with partnership managers.
- Onboard new customers, ensuring a seamless and efficient transition to Ramp.
- Drive product adoption and ensure customers realize the full benefits of Ramp's financial infrastructure.
- Monitor customer health and proactively identify opportunities for engagement and growth.
- Provide feedback to product and engineering teams based on customer insights.
- Serve as a key point of contact for escalated customer issues within partnership accounts.
Requirements
- Proven experience in customer success, account management, or partnership management.
- Demonstrated ability to drive customer onboarding and adoption.
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving capabilities.
- Experience in fintech or SaaS environments is a plus.
What We Offer
- The opportunity to shape the future of business finance at a rapidly growing company.
- A collaborative and innovative work environment.
- Professional development and growth opportunities.