Personal Banking Officer at Duxbank Microfinance Bank | Nigeria
Company/Recruiter: Duxbank Microfinance Bank
Published on: 12:01 PM | Jun 18, 2026
✦ AI Summary
Duxbank Microfinance Bank is seeking a motivated and customer-centric Personal Banking Officer to join our dynamic team in Nigeria.
Duxbank Microfinance Bank is seeking a motivated and customer-centric Personal Banking Officer to join our dynamic team in Nigeria. As a future-focused institution, Duxbank is revolutionizing the banking experience for young Nigerians through a digital-first platform that champions financial inclusion, innovation, and simplicity. If you are passionate about empowering individuals with accessible and modern financial solutions, this role offers an exciting opportunity to contribute to our mission.
Job Overview
The Personal Banking Officer will be instrumental in building and nurturing strong relationships with our clients, providing expert guidance on a range of personal banking products and services. You will be a key point of contact, ensuring a seamless and positive banking experience that aligns with Duxbank's innovative and customer-centric approach.Key Responsibilities
- Onboard new clients and manage existing customer relationships with a focus on long-term engagement.
- Educate clients on Duxbank's digital platform and available financial products.
- Assist clients with account inquiries, transactions, and resolving any banking-related issues.
- Identify opportunities to offer tailored financial solutions based on client needs.
- Maintain a high standard of customer service, reflecting Duxbank's brand values.
Requirements
- A Bachelor's degree in Business Administration, Finance, Economics, or a related field.
- Proven experience in a customer-facing role, preferably within the financial services sector.
- Excellent communication, interpersonal, and problem-solving skills.
- Familiarity with digital banking platforms and a passion for fintech.
- Strong understanding of personal banking products and services.
What We Offer
- The opportunity to be part of a pioneering fintech institution shaping the future of banking in Nigeria.
- A collaborative and innovative work environment.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.