Patient Relationship Executive / Receptionist at Skipper Eye-Q Hospitals Nigeria Limited | Nigeria
Company/Recruiter: Skipper Eye-Q Hospitals Nigeria Limited
Published on: 12:01 PM | May 15, 2026
✦ AI Summary
Skipper Eye-Q Hospitals Nigeria Limited, a leading international eye care provider with a robust network across India and Nigeria, is seeking a dedicated and professional Patient Relationship Executive / Receptionist to join our esteemed team in Nigeria.
Skipper Eye-Q Hospitals Nigeria Limited, a leading international eye care provider with a robust network across India and Nigeria, is seeking a dedicated and professional Patient Relationship Executive / Receptionist to join our esteemed team in Nigeria. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience, reflecting our commitment to exceptional healthcare service and patient satisfaction.
Job Overview
The Patient Relationship Executive / Receptionist will be responsible for managing the front desk operations of the hospital, providing administrative support, and fostering excellent patient relationships. This role demands exceptional interpersonal skills, organizational abilities, and a patient-centric approach.
Key Responsibilities
- Greeting patients warmly and professionally upon arrival.
- Managing appointments and scheduling for doctors and consultants.
- Handling patient inquiries via phone, email, and in person.
- Registering new patients and updating existing patient records accurately.
- Coordinating patient flow to minimize wait times.
- Processing payments and maintaining petty cash records.
- Assisting with general administrative tasks as required.
Requirements
- High school diploma or equivalent; further qualifications in administration or healthcare are a plus.
- Proven experience in a customer-facing or administrative role, preferably in healthcare.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- A calm and compassionate demeanor.
What We Offer
- Opportunity to work with a reputable international healthcare organization.
- A supportive and collaborative work environment.
- Professional development and training opportunities.
- Competitive remuneration package.
- The chance to make a significant positive impact on patients' lives.