Outlet Manager - Ibadan at So Fresh Neighbourhood Market | Ibadan, Nigeria
Company/Recruiter: So Fresh Neighbourhood Market
✦ AI Summary
So Fresh Neighbourhood Market, Nigeria's leading premium healthy food brand, is seeking a dynamic and experienced Outlet Manager to oversee our flagship store in Ibadan.
Job Overview
The Outlet Manager will be responsible for the day-to-day operations of the Ibadan outlet, ensuring profitability, customer satisfaction, and adherence to So Fresh’s brand standards. This role requires a proactive leader who can manage staff, inventory, and customer experiences to maintain our reputation for excellence.Key Responsibilities
- Oversee all daily operations of the Ibadan outlet, including sales, customer service, and inventory management.
- Lead, train, and motivate a team of outlet staff to deliver exceptional customer service.
- Ensure compliance with all So Fresh quality, hygiene, and safety standards.
- Manage stock levels, place orders, and monitor inventory to minimize waste and maximize profitability.
- Develop and implement strategies to drive sales and enhance customer loyalty.
- Handle customer inquiries, feedback, and complaints effectively and professionally.
- Maintain a clean, organized, and inviting store environment.
- Prepare and submit regular sales and operational reports to management.
Requirements
- Proven experience as an Outlet Manager or in a similar retail management role.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, inventory management, and customer service principles.
- Passion for healthy food and a healthy lifestyle.
- Ability to work effectively in a fast-paced environment.
- Proficiency in basic computer applications.
- A degree in Business Administration, Marketing, or a related field is an advantage.
What We Offer
- A competitive salary package.
- Opportunities for professional development and career advancement within a growing brand.
- A dynamic and supportive work environment.
- The chance to be part of Nigeria's leading healthy food movement.
- A role where you can actively promote a healthy lifestyle.