Lounge Supervisor at Odixcity Consulting | Nigeria
Company/Recruiter: Odixcity Consulting
✦ AI Summary
Odixcity Consulting, Nigeria's premier foreign outsourcing firm specializing in human resources and procurement, is seeking a dynamic and experienced Lounge Supervisor to enhance our client experience and internal facilities.
Job Overview
The Lounge Supervisor will be responsible for the day-to-day management and operations of Odixcity Consulting's lounge areas, ensuring a high standard of service, comfort, and professionalism. This role requires excellent organizational skills, a proactive approach to problem-solving, and a commitment to upholding the company's reputation for excellence.Key Responsibilities
- Oversee the daily operations of all lounge areas.
- Manage inventory of refreshments, supplies, and amenities, ensuring stock levels are maintained.
- Coordinate with cleaning and maintenance staff to ensure a pristine and functional environment.
- Address and resolve any client or staff concerns related to the lounge facilities promptly and courteously.
- Implement and enforce lounge policies and procedures.
- Supervise and train any junior lounge staff, if applicable.
- Ensure a welcoming and professional atmosphere for all visitors and employees.
- Manage vendor relationships for catering and supply services.
Requirements
- Proven experience in a supervisory or management role, preferably within hospitality or facilities management.
- Strong organizational and time-management skills.
- Excellent interpersonal and communication abilities.
- Ability to work independently and as part of a team.
- Proficiency in basic inventory management.
- A keen eye for detail and commitment to cleanliness.
- Understanding of customer service principles.
What We Offer
- A dynamic and supportive work environment within Nigeria's leading outsourcing firm.
- Opportunities for professional development and growth.
- The chance to contribute to a company committed to delivering exceptional business solutions.
- A role that allows for direct impact on client and employee satisfaction.