Job Openings at Didii | Nigeria
Company/Recruiter: Didii
Published on: 6:01 PM | May 13, 2026
✦ AI Summary
Gallo Bros Power Washing is a premier provider of professional power washing services, committed to delivering exceptional results and unparalleled customer satisfaction.
Gallo Bros Power Washing is a premier provider of professional power washing services, committed to delivering exceptional results and unparalleled customer satisfaction. We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team at our Kuala Lumpur headquarters. As a recognized Top Employer in Kuala Lumpur, we offer a supportive and growth-oriented environment where your contributions are valued.
Job Overview
We are looking for a motivated Customer Service Representative to be the first point of contact for our valued clients. This role is crucial in ensuring a seamless and positive customer experience from initial inquiry to service completion. You will play a vital part in managing customer interactions, scheduling services, and maintaining client relationships.Key Responsibilities
- Answer all inbound calls, voicemails, and text messages promptly, with a warm and professional demeanor.
- Respond efficiently and effectively to customer emails and web inquiries.
- Schedule service estimates and diligently follow up with leads to facilitate conversion.
- Address and resolve customer complaints, manage reschedules, and maintain the customer query queue.
Requirements
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Proven customer support experience or experience as a client service representative.
- Strong organizational and time-management skills.
- Ability to multitask and manage multiple communication channels simultaneously.
- Proficiency in using CRM software and basic computer applications.
What We Offer
- A position within a Top Employer recognized for its excellent work environment.
- Opportunities for professional development and growth.
- A collaborative and supportive team culture.
- The chance to be part of a leading company in the power washing industry.