IT Systems Support at Green Africa | Nigeria
Company/Recruiter: Green Africa
✦ AI Summary
Green Africa is a forward-thinking airline based in Lagos, dedicated to transforming air travel within Nigeria and across West Africa.
Job Overview
The IT Systems Support role is critical to ensuring the seamless operation of Green Africa's IT infrastructure. You will be responsible for providing technical assistance, troubleshooting system issues, and maintaining the integrity and performance of our IT environment, enabling efficient operations across the airline.Key Responsibilities
- Provide first and second-line technical support to end-users.
- Install, configure, and maintain hardware and software systems.
- Troubleshoot and resolve network and system connectivity issues.
- Manage user accounts and access permissions.
- Perform regular system backups and disaster recovery operations.
- Maintain IT inventory and documentation.
Requirements
- Proven experience in IT support or a similar technical role.
- Solid understanding of Windows and/or Linux operating systems.
- Familiarity with network protocols and troubleshooting.
- Experience with hardware and software installation and maintenance.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
What We Offer
- Opportunity to be part of a rapidly growing and innovative company.
- A dynamic and collaborative work environment.
- Professional development and training opportunities.
- Competitive benefits package.
- The chance to contribute to connecting communities and fostering economic growth.