IT Support Engineer at Tranter IT Infrastructure Services Limited | Nigeria
Company/Recruiter: Tranter IT Infrastructure Services Limited
✦ AI Summary
Tranter IT Infrastructure Services Limited (TITIS), a distinguished spin-off of Tranter International Company, is seeking a dedicated and skilled IT Support Engineer to join our dynamic team in Nigeria.
Job Overview
The IT Support Engineer will be responsible for providing technical assistance and support related to computer systems, software, and hardware. This role involves diagnosing and resolving technical hardware and software issues, responding to support requests, and performing installations and upgrades.Key Responsibilities
- Troubleshoot, diagnose, and resolve hardware and software issues for end-users.
- Provide technical support via phone, email, or in-person.
- Install, configure, and upgrade computer hardware and software.
- Maintain IT equipment and ensure optimal system performance.
- Document technical procedures and user guides.
- Assist with network administration and security tasks.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as an IT Support Engineer or similar role.
- Proficiency in troubleshooting operating systems (Windows, Linux) and common software applications.
- Familiarity with network protocols and hardware.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
What We Offer
- A competitive remuneration package.
- Opportunities for professional development and training.
- A collaborative and supportive work environment.
- The chance to work with a reputable and growing organization.