Housekeeping Supervisor at Accor | Nairobi, Kenya
Company/Recruiter: Accor
✦ AI Summary
Accor is seeking a dynamic and experienced Housekeeping Supervisor to join our team in Nairobi, Kenya.
Job Overview
The Housekeeping Supervisor will lead and motivate the housekeeping team, overseeing daily operations to maintain immaculate standards. You will be responsible for staff scheduling, training, inventory management, and ensuring compliance with all health and safety regulations.Key Responsibilities
- Supervise and guide the housekeeping team to deliver outstanding service.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and order.
- Manage inventory of linens, amenities, and cleaning supplies, placing orders as needed.
- Train and develop new and existing housekeeping staff on proper procedures and service standards.
- Implement and enforce health, safety, and hygiene policies.
- Respond promptly and efficiently to guest requests and concerns related to housekeeping.
- Maintain positive working relationships with other departments.
Requirements
- Proven experience in a supervisory role within housekeeping, preferably in the hospitality industry.
- Strong leadership and team management skills.
- Excellent attention to detail and commitment to high standards.
- Proficiency in inventory management and cost control.
- Good communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of cleaning chemicals and equipment.
What We Offer
- A competitive remuneration package.
- Opportunities for professional development and career advancement within a global hospitality leader.
- A dynamic and supportive work environment.
- Access to Accor's extensive learning and development programs.