Hotel Supervisor / Operations Supervisor at Victoria Waterfront Hotel & Resorts | Lagos, Nigeria
Company/Recruiter: Victoria Waterfront Hotel & Resorts
Published on: 12:01 AM | Jun 25, 2026
✦ AI Summary
Victoria Waterfront Hotel & Resorts, a premier destination on Lagos's vibrant waterfront, is seeking a motivated and experienced Hotel Supervisor / Operations Supervisor to join our dynamic team.
Victoria Waterfront Hotel & Resorts, a premier destination on Lagos's vibrant waterfront, is seeking a motivated and experienced Hotel Supervisor / Operations Supervisor to join our dynamic team. We are committed to delivering unparalleled comfort and sophisticated hospitality, ensuring every guest enjoys a seamless and memorable experience. If you are passionate about service excellence and possess a keen eye for operational efficiency, we invite you to contribute to our distinguished establishment.
Job Overview
The Hotel Supervisor / Operations Supervisor will play a pivotal role in overseeing daily hotel operations, ensuring adherence to our high standards of service and operational excellence. This role requires a proactive individual with strong leadership capabilities to manage and motivate a diverse team, contributing to the overall guest satisfaction and smooth functioning of the resort.Key Responsibilities
- Oversee daily operational activities across various hotel departments, including front desk, housekeeping, and food & beverage.
- Supervise and train hotel staff, fostering a positive and productive work environment.
- Ensure guest satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Implement and maintain operational policies and procedures to uphold service quality.
- Monitor inventory levels and manage resource allocation effectively.
- Collaborate with department heads to achieve operational goals and enhance guest experiences.
Requirements
- Proven experience in a supervisory or management role within the hospitality industry.
- Strong understanding of hotel operations and guest service principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Bachelor's degree in Hospitality Management or a related field is an advantage.
What We Offer
- The opportunity to be part of a reputable and growing hospitality brand.
- A dynamic and supportive work environment.
- Professional development and growth opportunities.
- Competitive remuneration package.