Hospitality Manager at Nine Stars Limited | Nigeria
Company/Recruiter: Nine Stars Limited
✦ AI Summary
Nine Stars Limited, a forward-thinking agricultural and real estate enterprise based in Ode-Remo, Sagamu, Ogun State, is seeking a dynamic and experienced Hospitality Manager to oversee and elevate our hospitality operations.
Job Overview
The Hospitality Manager will be responsible for the strategic planning, daily operations, and overall guest experience within Nine Stars Limited’s hospitality offerings. This role requires a leader who can ensure impeccable service standards, manage staff effectively, and contribute to the company's reputation for excellence.Key Responsibilities
- Oversee all aspects of hospitality operations, including accommodation, dining, and event services.
- Develop and implement service standards to ensure guest satisfaction and loyalty.
- Manage and train hospitality staff, fostering a positive and productive work environment.
- Control inventory, manage budgets, and ensure cost-effective operations.
- Liaise with other departments to ensure seamless service delivery.
- Maintain high standards of cleanliness, safety, and security.
- Handle guest feedback and resolve any issues promptly and professionally.
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a managerial role within the hospitality industry.
- Proven leadership and team management skills.
- Strong understanding of hospitality operations and service excellence.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in relevant hospitality software is an advantage.
What We Offer
- A competitive salary and benefits package.
- Opportunity to contribute to a rapidly growing and innovative company.
- Professional development and career advancement opportunities.
- A dynamic and supportive work environment.
- The chance to shape the hospitality experience at a leading Nigerian enterprise.