Gateway Supervisor at GIG Mobility | Lagos, Nigeria
Company/Recruiter: GIG Mobility
✦ AI Summary
GIG Mobility is seeking a dedicated Gateway Supervisor to join our dynamic team in Lagos, Nigeria.
Job Overview
The Gateway Supervisor will oversee the day-to-day operations of GIG Mobility's gateway points, ensuring efficiency, security, and excellent customer service. You will be responsible for managing a team, implementing operational procedures, and ensuring that all gateway activities align with GIG Mobility's standards and objectives.Key Responsibilities
- Supervise and manage the operations of gateway points.
- Ensure adherence to safety and security protocols.
- Train and mentor gateway staff.
- Monitor service quality and customer satisfaction.
- Manage inventory and resources at gateway locations.
- Report on operational performance and identify areas for improvement.
- Liaise with other departments to ensure smooth service delivery.
Requirements
- Proven experience in a supervisory or management role, preferably in logistics or transportation.
- Excellent leadership and team management skills.
- Strong understanding of operational procedures and customer service principles.
- Ability to work effectively in a fast-paced environment.
- Good communication and interpersonal skills.
- Proficiency in relevant software and technology.
What We Offer
- Opportunity to be part of a leading technology-focused mobility company.
- A challenging and rewarding work environment.
- Opportunities for professional growth and development.
- Contribution to transforming mobility across Africa.