Field Verification / Recovery Officer at FairMoney | Nigeria
Company/Recruiter: FairMoney
✦ AI Summary
FairMoney is a leading digital lending platform in Nigeria, committed to providing accessible and instant financial solutions to individuals and small businesses through our user-friendly Android application.
Job Overview
The Field Verification/Recovery Officer will be responsible for conducting on-site verification of applicant information and managing the recovery process for delinquent loans within designated geographical areas in Nigeria. This role requires strong interpersonal skills, a keen eye for detail, and the ability to navigate challenging situations with professionalism and discretion.
Key Responsibilities
- Conduct thorough field verification of borrower information, including employment, residence, and collateral, as per company guidelines.
- Investigate and gather information to assess the likelihood of loan repayment.
- Implement effective strategies for the recovery of overdue loan amounts.
- Communicate with borrowers in a professional and empathetic manner to negotiate repayment plans.
- Maintain accurate and detailed records of all field visits, verification outcomes, and recovery efforts.
- Report on recovery progress and identify potential risks or challenges.
Requirements
- Proven experience in a field verification or debt recovery role, preferably within the financial services sector in Nigeria.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage time effectively.
- Strong understanding of local geographical areas and community dynamics.
- Possession of a valid driver's license and a reliable means of transportation is advantageous.
- High school diploma or equivalent; further education in a relevant field is a plus.
What We Offer
- Competitive remuneration package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
- The chance to contribute to a growing fintech company impacting financial inclusion in Nigeria.