Field Recovery / Verification Officer at FairMoney | Nigeria
Company/Recruiter: FairMoney
Published on: 12:01 PM | Jul 27, 2026
✦ AI Summary
FairMoney is revolutionizing financial access in Nigeria, offering instant loans through our user-friendly Android app.
FairMoney is revolutionizing financial access in Nigeria, offering instant loans through our user-friendly Android app. We are seeking a diligent and motivated Field Recovery / Verification Officer to join our growing team. In this role, you will play a crucial part in ensuring the responsible disbursement of loans and the recovery of outstanding amounts, contributing directly to FairMoney's sustainable growth and customer trust.
Job Overview
The Field Recovery / Verification Officer will be responsible for conducting on-site verifications of loan applicants and their provided information, as well as executing strategies for the recovery of delinquent loan accounts. This position requires a proactive individual with excellent communication and interpersonal skills, capable of working independently and representing FairMoney professionally in the field.Key Responsibilities
- Conducting thorough on-site verification of customer details, including residence and employment, to mitigate potential fraud and risk.
- Initiating and managing communication with borrowers who are delinquent on their loan repayments.
- Negotiating repayment plans and facilitating settlements in accordance with company policies.
- Documenting all recovery and verification activities accurately and promptly in the designated system.
- Adhering to all legal and ethical guidelines in debt collection and verification processes.
- Providing feedback on borrower behavior and recovery challenges to management.
Requirements
- Proven experience in field operations, debt collection, or customer verification roles.
- Excellent interpersonal, negotiation, and communication skills.
- Ability to work independently and manage time effectively.
- Proficiency in using mobile devices and basic digital tools.
- A valid driver's license and the ability to travel within assigned areas.
- Integrity, professionalism, and a strong sense of responsibility.
What We Offer
- The opportunity to be part of a leading digital lending platform in Nigeria.
- Competitive remuneration and performance-based incentives.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.