Field Engineer at Cobranet Limited | Nigeria
Company/Recruiter: Cobranet Limited
✦ AI Summary
Cobranet Limited, a leading Internet Service Provider in Nigeria since 2003, is seeking a dedicated and skilled Field Engineer to join our dynamic team.
Job Overview
The Field Engineer will be responsible for the installation, maintenance, and troubleshooting of network infrastructure and customer equipment at various client locations across Nigeria. This role is crucial in ensuring the seamless delivery of our internet services and maintaining high levels of customer satisfaction.Key Responsibilities
- Install and configure network equipment, including routers, modems, and wireless access points.
- Troubleshoot and resolve technical issues related to internet connectivity and network performance.
- Conduct site surveys and assess customer requirements for optimal service deployment.
- Perform routine maintenance and upgrades on network infrastructure.
- Provide technical support and training to end-users as needed.
- Document all service calls, installations, and repairs accurately.
Requirements
- Bachelor's degree in Engineering, Computer Science, or a related field.
- Proven experience as a Field Engineer or in a similar technical support role.
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP).
- Familiarity with various types of network hardware.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and willingness to travel.
What We Offer
- Opportunity to work with a well-established and respected ISP.
- Exposure to cutting-edge internet technologies.
- Professional development and training opportunities.
- A collaborative and supportive work environment.
- The chance to contribute to the digital advancement of Nigeria.