Field Collections Agent at FairMoney | Nigeria
Company/Recruiter: FairMoney
Published on: 6:01 PM | May 25, 2026
✦ AI Summary
FairMoney is revolutionizing access to financial services in Nigeria, offering instant loans through our user-friendly Android application.
FairMoney is revolutionizing access to financial services in Nigeria, offering instant loans through our user-friendly Android application. We are seeking dedicated and proactive Field Collections Agents to join our growing team and contribute to our mission of empowering individuals and small businesses with accessible credit.
Job Overview
As a Field Collections Agent at FairMoney, you will be instrumental in managing and recovering outstanding loan repayments through direct engagement with customers. You will act as a professional representative of FairMoney, ensuring adherence to company policies and ethical collection practices while building positive customer relationships.
Key Responsibilities
- Contacting customers to discuss overdue payments and establish repayment plans.
- Visiting customer locations to conduct collections and provide payment assistance.
- Negotiating payment arrangements and resolving customer queries effectively.
- Maintaining accurate records of all collection activities and customer interactions.
- Adhering to FairMoney's code of conduct and all relevant legal regulations.
Requirements
- Previous experience in debt collection or a related customer-facing role is advantageous.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and access to a reliable mode of transportation.
- Proficiency in basic mobile technology and app usage.
What We Offer
- Competitive remuneration package.
- Opportunity to join a dynamic and rapidly growing FinTech company.
- Comprehensive training and ongoing professional development.
- A supportive and collaborative work environment.
- The chance to make a significant impact on financial inclusion in Nigeria.