Deputy General Manager, Center and Regional Operations (CRO) at GIG Mobility | Lagos, Nigeria
Company/Recruiter: GIG Mobility
Published on: 11:02 PM | Aug 26, 2026
✦ AI Summary
GIG Mobility is revolutionizing African transportation through innovative technology and a commitment to seamless, resilient travel.
GIG Mobility is revolutionizing African transportation through innovative technology and a commitment to seamless, resilient travel. We are seeking a dynamic and experienced Deputy General Manager for Center and Regional Operations (CRO) to join our team in Lagos, Nigeria. This pivotal role will drive operational excellence across our expanding network, ensuring efficient and effective service delivery.
Job Overview
The Deputy General Manager, Center and Regional Operations (CRO) will oversee and optimize all aspects of GIG Mobility's operational centers and regional networks. This position requires strategic leadership, a deep understanding of logistical operations, and the ability to foster high-performing teams. The ideal candidate will be instrumental in scaling our operations and maintaining our commitment to redefining mobility across Africa.Key Responsibilities
- Develop and implement operational strategies to enhance efficiency and service quality across all regions.
- Manage and mentor regional operational teams, fostering a culture of accountability and performance.
- Oversee the performance of operational centers, ensuring compliance with company standards and best practices.
- Identify opportunities for process improvement and cost optimization within the operations.
- Collaborate with other departments to ensure seamless integration of services and customer satisfaction.
- Monitor key performance indicators (KPIs) and report on operational performance to senior management.
- Drive innovation in operational methodologies and adopt new technologies to improve service delivery.
Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience in a senior operational management role, preferably within the transportation or logistics sector.
- Strong leadership and team management skills.
- Demonstrated ability to develop and execute strategic operational plans.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in operational software and technology solutions.
- Exceptional communication and interpersonal skills.
What We Offer
- Opportunity to be a key leader in a rapidly growing, technology-driven mobility company.
- A dynamic and innovative work environment.
- Competitive compensation and benefits package.
- Significant impact on shaping the future of mobility in Africa.