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Nigeria, Lagos, Victoria Island

Customer Service Representative (Team Member) at Filmhouse Cinemas Limited | Victoria Island, Nigeria

Company/Recruiter: Filmhouse Cinemas Limited

Published on: 8:33 PM | Oct 6, 2026 · Closes Dec 6, 2026
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✦ AI Summary

Filmhouse Cinemas Limited is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (Team Member).

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MorrJobs editorial notes

Our reading of this this opportunity Customer Service Representative (Team Member) opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Filmhouse Cinemas Limited. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.

What to demonstrate

Connect your CV or portfolio to Possession of an ND, HND, BSc/BSE, Diploma, NCE, or SSCE qualification.; Age between 19 and 26 years old.. Use one concrete example that shows you can Greeting customers and providing a warm welcome..

Before applying

Confirm that Nigeria, Lagos, Victoria Island and the stated work arrangement suit you, check the closing date of Dec 6, 2026.

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Use only the application method shown on this page. Do not pay an unofficial fee or share sensitive identity or banking documents outside the stated process.

Filmhouse Cinemas Limited is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (Team Member). This role is integral to providing an exceptional experience for our patrons at our Victoria Island location. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply.

Job Overview

This position involves direct interaction with customers, addressing their inquiries, resolving issues, and ensuring a positive and memorable visit to Filmhouse Cinemas. You will be the face of our brand, contributing significantly to customer satisfaction and loyalty.

Key Responsibilities

  • Greeting customers and providing a warm welcome.
  • Assisting customers with ticket purchases and inquiries.
  • Handling customer complaints and resolving them efficiently.
  • Providing information about movie schedules and cinema facilities.
  • Maintaining a clean and organized front desk area.

Requirements

  • Possession of an ND, HND, BSc/BSE, Diploma, NCE, or SSCE qualification.
  • Age between 19 and 26 years old.
  • Excellent communication and interpersonal skills.
  • A proactive and customer-centric approach.
  • Ability to work effectively in a fast-paced environment.

What We Offer

  • Opportunity to work with a leading cinema brand.
  • A supportive and team-oriented work atmosphere.
  • Exposure to the entertainment industry.
  • Potential for growth and development within the company.

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