Customer Service Intern at Casafina Development | Lagos, Nigeria
Company/Recruiter: Casafina Development
Published on: 6:00 AM | May 25, 2026
✦ AI Summary
Casafina Development is seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Intern in Lagos, Nigeria.
Casafina Development is seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Intern in Lagos, Nigeria. This internship offers a valuable opportunity to gain hands-on experience in a dynamic real estate development environment, contributing to exceptional customer satisfaction and understanding the intricacies of client relations.
Job Overview
The Customer Service Intern will support the Customer Service team in delivering outstanding service to our clients. This role involves assisting with inquiries, resolving issues, and ensuring a positive experience for all stakeholders involved with Casafina Development projects.Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and in-person.
- Assist in resolving customer complaints and issues with a focus on client satisfaction.
- Maintain accurate customer records and update databases.
- Support the team in organizing customer-related events and communications.
- Learn and adhere to company policies and procedures for customer service.
Requirements
- Currently pursuing or recently completed a degree in Business Administration, Communications, or a related field.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and a customer-centric attitude.
- Proficiency in basic computer applications.
- Ability to work effectively in a team environment.
What We Offer
- A comprehensive internship program designed for professional growth.
- Exposure to the real estate development industry.
- Mentorship from experienced customer service professionals.
- A supportive and collaborative work environment.
- Opportunity to make a tangible contribution to client relationships.