Customer Liaison Officer at Ashipa Electric Corp.
Company/Recruiter: Ashipa Electric Corp.
Published on: 12:00 AM | May 20, 2026
✦ AI Summary
is at the forefront of revolutionizing the energy landscape, committed to accelerating the shift towards a distributed, digitized, decarbonized, and equitable energy future.
Ashipa Electric Corp. is at the forefront of revolutionizing the energy landscape, committed to accelerating the shift towards a distributed, digitized, decarbonized, and equitable energy future. We specialize in deploying innovative microgrid solutions that empower homeowners and businesses to significantly reduce energy costs while ensuring unwavering reliability and resilience. Our mission extends beyond cost savings, aiming to foster economic growth and create a positive impact on millions of lives. We are seeking a dedicated and customer-focused Customer Liaison Officer to join our remote team and be a vital bridge between our company and the communities we serve.
Job Overview
The Customer Liaison Officer will be instrumental in building and maintaining strong relationships with our customers, ensuring they receive exceptional support and comprehensive understanding of our microgrid solutions. This role requires a proactive and empathetic communicator dedicated to fostering trust and facilitating a seamless customer experience.Key Responsibilities
- Serve as the primary point of contact for customer inquiries, feedback, and concerns.
- Clearly explain the benefits and functionality of Ashipa Electric Corp.'s microgrid solutions.
- Guide customers through onboarding processes and address any technical or service-related questions.
- Proactively identify customer needs and provide timely, effective solutions.
- Gather customer feedback to inform service improvements and product development.
- Maintain accurate and up-to-date customer records.
Requirements
- Proven experience in customer service, client relations, or a similar client-facing role.
- Excellent communication, interpersonal, and active listening skills.
- Ability to explain complex technical information in an accessible manner.
- Strong problem-solving and conflict-resolution abilities.
- Proficient in using CRM software and other communication tools.
- Self-motivated with the ability to work independently in a remote environment.
What We Offer
- The opportunity to be part of a mission-driven company transforming the energy sector.
- A fully remote work environment, promoting work-life balance.
- Professional development and training opportunities.
- A collaborative and supportive team culture.
- The chance to make a tangible positive impact on communities.