Account Manager at Aeroport Travels and Tours Limited (ATTL) | Nigeria
Company/Recruiter: Aeroport Travels and Tours Limited (ATTL)
✦ AI Summary
Aeroport Travels and Tours Limited (ATTL), a leading full-fledged travel management company based in Lagos, Nigeria, is seeking a dynamic and client-focused Account Manager to join our esteemed team.
Job Overview
The Account Manager will be responsible for managing and growing relationships with ATTL's key clients, ensuring their travel needs are met with exceptional service and personalized solutions. This role demands a proactive approach to client engagement, problem-solving, and understanding their unique business objectives to foster long-term partnerships.Key Responsibilities
- Cultivate and nurture strong, long-lasting relationships with a portfolio of key corporate and individual clients.
- Serve as the primary point of contact for all client inquiries, concerns, and service requests.
- Proactively identify client needs and propose tailored travel solutions and services.
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
- Monitor client accounts, identify opportunities for growth, and drive revenue within assigned accounts.
- Address and resolve client issues promptly and effectively, maintaining a high level of professionalism.
Requirements
- Proven experience in account management, client relations, or a similar client-facing role within the travel or service industry.
- Excellent communication, interpersonal, and negotiation skills.
- Strong understanding of the travel industry, including flights, accommodations, and tour packages.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to manage multiple priorities and work effectively under pressure.
- A proactive, results-oriented, and customer-centric mindset.
What We Offer
- A dynamic and supportive work environment within a reputable travel management company.
- Opportunities for professional development and career advancement.
- The chance to work with a diverse range of clients and contribute to their travel success.
- Competitive remuneration and benefits package.