Stella Maris Schools, a distinguished private educational institution in Abuja, Nigeria, is seeking a dedicated and proficient IT Support Officer to join our dynamic team. We are committed to providing a nurturing environment that fosters academic excellence, character development, and holistic enrichment for our nursery, primary, and secondary students. The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of our school’s technological infrastructure, supporting both staff and students in their educational endeavors.
Job Overview
The IT Support Officer will be responsible for providing comprehensive technical support across Stella Maris Schools, ensuring the reliability and functionality of all IT systems, hardware, and software. This role is pivotal in maintaining a secure and accessible digital learning environment.
Key Responsibilities
Provide first-line technical support and troubleshooting for hardware, software, and network issues.
Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
Assist users with IT-related queries, providing clear and concise solutions.
Perform regular maintenance and updates on IT equipment and systems.
Manage user accounts, permissions, and access rights.
Support the implementation of new IT initiatives and projects.
Requirements
Minimum of a National Diploma or equivalent in Information Technology, Computer Science, or a related field.
Proven experience in IT support or a similar technical role.
Solid understanding of computer hardware, operating systems, and common software applications.
Basic knowledge of networking concepts.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
What We Offer
A supportive and collaborative work environment.
Opportunities for professional development.
A chance to contribute to a reputable educational institution.
Competitive remuneration package.
