Join our dynamic team at a Top Employer in California as a Field Service Supervisor! We are seeking a highly motivated and experienced individual to lead our Field Service Technicians and third-party partners in ensuring the seamless operation and maintenance of our innovative photo enforcement systems across the state. This is a crucial role within our organization, directly impacting the efficiency and reliability of our services.
Job Overview
The Field Service Supervisor – California will oversee daily field service operations, ensuring efficient deployment and performance of Verra direct Field Service Technicians and third-party service partners. You will be instrumental in upholding our commitment to excellence in maintaining and servicing photo enforcement equipment.
Key Responsibilities
- Lead, mentor, and manage a team of Field Service Technicians and third-party service partners.
- Coordinate and schedule field service activities, ensuring timely and effective maintenance and repairs.
- Monitor team performance, providing feedback and implementing improvement strategies.
- Ensure adherence to safety protocols and company policies during all field operations.
- Manage inventory of parts and equipment for field service activities.
- Liaise with internal departments to address technical issues and customer needs.
- Maintain accurate service records and reports.
Requirements
- Proven experience in a supervisory or leadership role within a field service environment.
- Strong understanding of photo enforcement systems or similar technical equipment.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal abilities.
- Ability to manage multiple priorities and deadlines effectively.
- Proficiency in relevant software and reporting tools.
- Valid California driver’s license and a clean driving record.
What We Offer
- Opportunity to work for a recognized Top Employer in California.
- Competitive compensation and benefits package.
- Comprehensive training and professional development opportunities.
- A supportive and collaborative work environment.
- The chance to contribute to cutting-edge technology.