Technical Assistant at VFD Group | Nigeria

VFD Group is an innovative alternative financial services holding company dedicated to transforming the Nigerian financial landscape. By leveraging insights from the informal financial sector, we develop accessible, ground-breaking products and solutions for everyday Nigerians and small businesses. Founded by a team of seasoned professionals, VFD Group was established to address the persistent gap in banking experiences, empowering individuals and enterprises alike. We are seeking a motivated and detail-oriented Technical Assistant to join our dynamic team in Nigeria.

Job Overview

The Technical Assistant will provide crucial support across various technical operations within VFD Group. This role is integral to ensuring the smooth functioning of our technological infrastructure and supporting the development and implementation of our innovative financial solutions.

Key Responsibilities

• Assist in the installation, configuration, and maintenance of hardware and software systems.
• Provide first-level technical support to end-users, troubleshooting and resolving IT issues promptly.
• Support IT projects, including system upgrades and new technology deployments.
• Maintain accurate IT asset inventory and documentation.
• Perform routine system checks and monitor system performance.
• Assist in managing user accounts and access permissions.

Requirements

• A Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in a technical support or IT assistance role.
• Familiarity with operating systems (Windows, Linux) and common software applications.
• Basic understanding of networking concepts and hardware troubleshooting.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.

What We Offer

• A dynamic and collaborative work environment within a leading financial services group.
• Opportunities for professional growth and development.
• Exposure to innovative financial technology solutions.
• Competitive remuneration and benefits package.
• The chance to contribute to impactful financial inclusion initiatives in Nigeria.