Floor Sales Executive at SIMS Nigeria Limited | Nigeria

Job Description

Connect With Us

**Are you a driven and customer-focused sales professional with a passion for cutting-edge electronics? Do you thrive in a dynamic retail environment and possess a knack for exceeding sales targets? SIMS Nigeria Limited, a leading distributor of top-tier electronic brands, is seeking a talented Floor Sales Executive to join our thriving team and contribute to our continued success.**

## Job Overview

SIMS Nigeria Limited is a distinguished leader in the Nigerian home appliance market, boasting a rich history of excellence dating back to 1987. We are proud partners with globally recognized brands such as SAMSUNG, ROYAL, PARSUN, and POWERMATIC, offering a comprehensive range of high-quality electronic products. As a Floor Sales Executive, you will be the frontline ambassador for our brand, engaging directly with customers to understand their needs, showcase our innovative product offerings, and drive sales within our strategically located branches across Nigeria’s major cities. This role is pivotal to our mission of delivering exceptional customer experiences and solidifying our position as the go-to destination for home electronics.

## Key Responsibilities

* **Customer Engagement & Needs Assessment:** Actively greet and engage with customers entering the sales floor, building rapport and identifying their specific electronic product requirements and preferences.
* **Product Expertise & Demonstration:** Develop and maintain an in-depth understanding of all products carried by SIMS Nigeria Limited, effectively demonstrating features, benefits, and technical specifications to potential buyers.
* **Sales Target Achievement:** Proactively work towards achieving and exceeding individual and team sales targets through effective sales techniques and customer relationship management.
* **Solution Selling:** Recommend appropriate products and create tailored solutions based on customer needs, budgets, and desired outcomes, ensuring customer satisfaction and fostering repeat business.
* **In-Store Merchandising & Presentation:** Maintain a clean, organized, and visually appealing sales floor, ensuring products are well-displayed, adequately stocked, and accurately priced.
* **Point-of-Sale Operations:** Process sales transactions accurately and efficiently using our POS system, including handling payments and ensuring all documentation is complete.
* **Customer Service Excellence:** Provide exceptional pre-sale and post-sale customer service, addressing inquiries, resolving issues promptly, and ensuring a positive and memorable shopping experience.
* **Market Feedback & Reporting:** Gather insights into customer feedback, competitor activities, and market trends, relaying this information to management to inform sales strategies and product development.

## Requirements

* Proven experience in a direct sales or customer-facing retail role, preferably within the electronics or home appliance sector.
* Excellent communication, interpersonal, and negotiation skills, with the ability to articulate product benefits clearly and persuasively.
* A strong understanding of various electronic product categories and a genuine interest in technology.
* Demonstrated ability to meet and exceed sales targets in a competitive environment.
* Proficiency in using point-of-sale (POS) systems and basic computer applications.
* A customer-centric approach with a commitment to delivering outstanding service.
* High school diploma or equivalent; further education or sales certifications are a plus.

## What We Offer

* The opportunity to represent reputable and in-demand electronic brands.
* A dynamic and supportive work environment with a dedicated sales team.
* Opportunities for continuous learning and professional development in sales techniques and product knowledge.
* A competitive remuneration package and performance-based incentives.
* The chance to be part of a well-established and respected company with a significant presence across Nigeria.