Operations Shipment Coordinator

Job Description

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Are you an experienced logistics professional with strong coordination and analytical skills? A reputable organization in Akwa Ibom is hiring an Operations Shipment Coordinator I to manage customer order logistics, shipment scheduling, and cross functional communication. This full time onsite position is ideal for candidates with extensive experience in logistics operations and supply chain coordination.

The Operations Shipment Coordinator I will oversee shipment processing, maintain accurate ETA data, and ensure efficient collaboration between internal teams and external vendors.

Location: Akwa Ibom
Employment Type: Full Time, Onsite
Experience: 10 to 12 years
Qualification: BA, BSc, HND, MBA, MSc, or MA
Job Field: Logistics

Job Summary

The Operations Shipment Coordinator I is responsible for handling logistics activities related to customer order fulfillment. The role involves coordinating with sales teams, warehouse staff, dispatch units, shipping and receiving teams, and external vendors to ensure smooth shipment operations.

This position serves as a key contact point for customers and relevant government officers, ensuring compliance and effective communication.

Key Responsibilities

• Process and coordinate logistics activities for customer orders
• Collaborate with sales staff, dispatchers, customer service representatives, and warehouse teams
• Respond to customer inquiries and investigate service related complaints
• Input, update, and consolidate ETA and shipping data for distribution to relevant business units
• Analyze customer load information to determine appropriate routes, rates, and delivery schedules
• Coordinate shipment timelines with vendors and service providers
• Support junior logistics coordinators and ensure workflow efficiency
• Maintain accurate documentation and shipment records

Skills and Qualifications

• Strong attention to detail and high level of accuracy
• Excellent organizational and time management skills
• Strong problem solving abilities
• Customer service oriented mindset
• Effective communication skills, especially when interacting with regulatory or government officers
• Proficiency in computer systems and logistics software
• Logical thinking ability for process optimization and operational improvement

Ideal Candidate Profile

• 10 to 12 years of experience in logistics or supply chain management
• Proven ability to manage shipment schedules and vendor coordination
• Experience handling shipping documentation and ETA tracking
• Ability to work under direction while maintaining independent judgment

How to Apply

Interested and qualified candidates should forward their CV to [email protected]