Social Services Officer Job in Lagos

Job Description

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Are you an experienced social safeguard professional looking to advance your career in a high-impact infrastructure environment? A leading infrastructure development consortium is seeking a Social Services Officer to join its Lagos team on a consultancy retainer basis. This role is ideal for candidates passionate about community engagement, social risk management, and compliance with international lender standards.

The Social Services Officer will play a key role in ensuring projects meet global social safeguard standards while fostering positive community relations. This position requires on-site engagement in Lagos a few days per week, with potential relocation support for exceptional candidates.

Key Responsibilities of the Social Services Officer

The successful candidate will be responsible for:

• Implementing and monitoring Resettlement Action Plans (RAPs) and Livelihood Restoration Programs (LRPs).
• Strengthening stakeholder engagement systems in alignment with IFC Performance Standards and World Bank Environmental and Social Framework (ESF).
• Providing technical oversight of Grievance Redress Mechanisms (GRM) and community feedback processes.
• Conducting periodic social risk audits and compliance gap assessments.
• Supporting lender-aligned monitoring, documentation, and reporting requirements.
• Advising on community conflict mitigation and field-level mediation strategies.
• Building the capacity of community interface teams, including CRM, CLO, and CAA structures, through guidance and compliance checklists.
• Maintaining high-quality documentation suitable for external audits and lender reviews.

Candidate Requirements

To qualify as a Social Services Officer, candidates should meet the following criteria:

• Experience: 2–6 years in social safeguards, preferably in infrastructure, transport, energy, or coastal development projects.
• Technical Exposure: Direct experience with IFC Performance Standards and/or World Bank ESF implementation.
• Practical Skills: Hands-on experience in RAP implementation, stakeholder engagement planning, and grievance system management.
• Education: Bachelor’s degree in Social Sciences, Development Studies, Environmental Management, Law, or related fields. A Master’s degree is an added advantage.
• Professional Competencies: Strong report writing, compliance documentation, and the ability to manage sensitive community environments.
• Ethics: High ethical standards, discretion, and cultural sensitivity.

Engagement and Compensation

• Consultancy retainer-based role.
• Lagos-based, requiring physical presence several days per week.
• Monthly remuneration: ₦150,000 – ₦300,000, commensurate with experience.
• Relocation support available for exceptional candidates.

How to Apply

Interested candidates should submit the following:

1. CV (maximum 3 pages).
2. Brief cover note highlighting experience on IFC and/or World Bank–aligned projects.
3. Two professional references.

Send applications via email to: [insert recruitment email address]
Deadline: Thursday, 19th February 2026

Only shortlisted candidates will be contacted.