Social Media Manager at Flutterwave Nigeria

Job Description

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Flutterwave Nigeria is currently hiring a Social Media Manager to lead and shape how the brand connects with audiences across digital platforms. This role is ideal for an experienced professional who understands storytelling, community building, and brand communication in a fast paced fintech environment.

Flutterwave is a leading financial technology company that provides secure and scalable payment infrastructure for businesses across Africa and beyond. The company enables payments through cards, bank transfers, mobile money, and multiple currencies while maintaining a strong culture focused on innovation, employee growth, and well being.

About the Social Media Manager Job at Flutterwave Nigeria

The Social Media Manager Job at Flutterwave Nigeria is a senior role responsible for defining social media strategy and overseeing daily execution across all platforms. You will own Flutterwave’s social voice and work closely with Brand, Communications, Creative, Product, and Growth teams to ensure messaging is clear, consistent, and impactful.

This position combines strategic thinking with hands on execution, community engagement, and performance analysis.

Key Responsibilities

Social Strategy and Brand Storytelling

• Define and execute Flutterwave’s social media strategy in line with business and brand goals
• Translate brand stories and product messaging into engaging, platform specific content
• Maintain a consistent tone and voice across all social channels

Content Creation and Product Education

• Plan and publish content across platforms such as X, Instagram, TikTok, LinkedIn, and emerging channels
• Develop content that explains Flutterwave’s products in a simple, practical, and user friendly way
• Collaborate with designers, videographers, and content creators to deliver high quality visuals and videos
• Own and manage the social content calendar for campaigns and key brand moments

Community Engagement and Partnerships

• Manage day to day engagement on social platforms and respond thoughtfully to users
• Build and nurture strong relationships with Flutterwave’s online community
• Work with creators, influencers, and external partners to support campaigns and brand initiatives

Campaigns, Paid Social, and Performance

• Support social media execution for product launches and marketing campaigns
• Collaborate with Growth and Marketing teams to align paid social with campaign objectives
• Track performance metrics including engagement, reach, growth, and audience sentiment
• Use insights and data to continuously improve content strategy and publishing decisions

Reputation Management and Reporting

• Monitor conversations and trends related to Flutterwave across social platforms
• Flag potential brand risks and support proactive reputation management
• Prepare clear performance reports with actionable insights
• Ensure compliance with brand guidelines, data privacy standards, and regulatory requirements

What Success Looks Like in This Role

• A credible and consistent Flutterwave presence across social platforms
• Clear and effective product education that builds user trust
• Growing and highly engaged online communities
• Strong delivery of campaigns, partnerships, and collaborations
• Insight driven reporting that informs continuous improvement

Qualifications and Experience

Candidates applying for the Social Media Manager Job at Flutterwave Nigeria should meet the following criteria:

• Seven to nine years of experience in social media, content, or brand marketing
• Strong storytelling ability with deep understanding of digital culture
• Experience managing social media for consumer facing brands
• Working knowledge of social media advertising and performance metrics
• Experience working with creators, influencers, or agencies
• Ability to analyse data and convert insights into actionable strategies
• Excellent communication skills and strong attention to detail
• Ability to thrive in a collaborative and fast paced work environment

Applicants from both fintech and non fintech backgrounds are encouraged to apply, as storytelling and brand credibility are the most important factors for success in this role.

Job Details

• Job Title: Social Media Manager
• Employment Type: Full Time
• Location: Lagos, Nigeria
• Category: Media and Communications

Benefits at Flutterwave Nigeria

Employees at Flutterwave Nigeria enjoy a comprehensive benefits package, including:

• Health insurance coverage
• Life insurance
• Internet allowance
• Entertainment allowance
• Paid annual leave
• Employee pension scheme

Interested and qualified candidates should apply for the Social Media Manager Job at Flutterwave Nigeria through the official Flutterwave careers platform or via MorrJobs to access full application details.

The application deadline has not been specified, so early application is strongly recommended.