Multiple Positions Available at 2026 Airtel Nigeria Recruitment

Job Description

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Airtel Nigeria, one of the leading telecommunications service providers in the country, is inviting applications from qualified and motivated candidates for several key roles across its operations. Headquartered in Lagos, Airtel Nigeria serves over 39.8 million customers and ranks among the top four mobile service providers in Nigeria.

Working at Airtel Nigeria offers competitive salaries, career growth opportunities, comprehensive benefits, and a collaborative work environment. The company is committed to employee development through continuous training and cross-department collaboration.

Below are the available positions, qualifications, responsibilities, and application details for the Airtel Nigeria 2026 recruitment.

Retail Shop Manager – All Locations

Job Overview

The Retail Shop Manager will oversee the implementation of Airtel’s Service Delivery strategy in assigned showrooms, ensuring exceptional customer experiences and complete query resolution.

Responsibilities

Showroom Operations and Financial Management
Monitor showroom performance, stock movement, and adherence to processes. Provide reports on sales, cash handling, stock levels, and promotional activities. Ensure availability of all Airtel products and services.

Asset Management
Maintain all company assets and equipment in good working condition and escalate facility issues promptly.

Customer Experience
Build strong relationships with customers, maintain a customer database, and ensure all queries are resolved within approved service level agreements.

Reporting
Generate daily, weekly, and monthly showroom reports, including financial reconciliations.

Qualifications

First degree in any relevant field. Minimum of two years in customer service with analytical and problem-solving skills. Proficiency in customer administrative systems like REMEDY, TABS, MINSAT, and Excel. Strong communication, presentation, and leadership abilities are required.

APPLY HERE: Retail Shop Manager – All Locations

Senior Business Manager – All Locations

Job Overview

The Senior Business Manager will oversee state operations, driving revenue growth, customer acquisition, and operational excellence across multiple teams in network operations, customer service, and market expansion.

Responsibilities

Increase revenue through prepaid, postpaid, and data services. Develop and implement state sales strategies, expand distribution channels, optimize network coverage, and ensure superior showroom experiences. Lead, motivate, and train frontline employees while meeting engagement targets.

Qualifications

Bachelor’s degree in Management or related Social Sciences. Master’s in Business Administration is preferred. At least 10 years of experience in sales and marketing, with 2 years in middle management. Telecom industry experience is advantageous. Strong leadership, problem-solving, and sales process knowledge are essential.

APPLY HERE: Senior Business Manager – All Locations

Area Technical Officer – Lagos

Job Overview

The Area Technical Officer will manage daily network operations, maintenance, and support in the assigned zone to ensure optimal network performance, coverage, and quality.

Responsibilities

Coordinate network operations with partners and internal teams. Track network KPIs, resolve issues affecting network availability, manage spares, and oversee preventive maintenance. Support audits and ensure compliance with regulatory requirements.

Qualifications

Bachelor’s degree in Electrical, Electronics, or Telecom Engineering. 5–10 years of telecom operations experience, including 3–5 years in managerial roles. Strong analytical, strategic negotiation, and decision-making skills are required.

APPLY HERE: Area Technical Officer – Lagos

Enterprise Key Account Manager – All Locations

Job Overview

The Enterprise Key Account Manager will drive corporate customer acquisition and retention while maximizing revenue for Airtel’s enterprise services.

Responsibilities

Develop and implement strategies for account acquisition and retention. Conduct regular visits to corporate clients, present Airtel products, build relationships, identify sales opportunities, monitor competitor activities, and ensure timely resolution of customer queries.

Qualifications

Bachelor’s degree in Business Administration, Marketing, or related fields. 8–10 years of experience managing key accounts, preferably in telecom or FMCG. Strong analytical, presentation, and relationship management skills are essential.

APPLY HERE: Enterprise Key Account Manager – All Locations

Business Manager – Bauchi

Job Overview

The Business Manager for Bauchi will lead state operations, focusing on customer acquisition, revenue growth, and operational efficiency across multiple teams.

Responsibilities

Increase prepaid and postpaid customer base, achieve revenue targets, expand distribution channels, optimize network coverage, and ensure high customer satisfaction. Lead and motivate showroom employees, implement customer service strategies, and oversee operational compliance.

Qualifications

Bachelor’s degree in Management or Social Sciences. MBA is preferred. At least 10 years of experience in sales and marketing, including 2 years in middle management. Telecom industry experience is advantageous. Strong leadership, problem-solving, and understanding of sales systems are required.

APPLY HERE: Business Manager – Bauchi

How to Apply for Airtel Nigeria Recruitment 2026

Interested candidates should apply online through Airtel Nigeria’s official careers portal before January 23, 2026. Ensure that your application includes an updated CV and relevant qualifications. Airtel Nigeria is an equal opportunity employer committed to diversity and inclusion in the workplace.