Job Description
Program Delivery Intern at ALX Africa (Remote, 6 Months)
About ALX Africa:
ALX Africa is a non-profit focused on upskilling Africans in tech, bridging the digital divide, and creating the next generation of software engineers, data scientists, and cybersecurity experts. By 2030, ALX aims to empower 2 million Africans with sustainable tech careers.
💼 Role Overview
As a Program Delivery Intern, you will help deliver exceptional learner experiences by:
• Designing engaging content and virtual events
• Moderating online community spaces
• Supporting learner onboarding, retention, and success
• Analysing engagement and feedback to improve programs
• Collaborating across teams to enhance operations
This role is fully remote and reports to a program manager.
🎯 Responsibilities
• Manage weekly communications (emails, portal updates, newsletters)
• Plan and facilitate virtual events (onboarding, workshops, masterclasses)
• Foster community engagement through moderation, prompts, and peer support
• Support learner troubleshooting, onboarding, and platform navigation
• Analyse engagement metrics and provide actionable insights
• Contribute to program monitoring, evaluation, and reporting
🛠 Requirements
Core Competencies:
• Empathy for learners and passion for their success
• Proactive problem-solving and initiative
• Strong organisation, prioritisation, and multitasking skills
• Analytical mindset and data curiosity
• Adaptable, resilient, and receptive to feedback
Must-Have Skills:
• Exceptional written communication
• Experience hosting or managing virtual events
• Community engagement and facilitation
Preferred Skills:
• Basic data analysis (Google Sheets/Excel)
• Data storytelling and reporting (Google Slides/Canva)
• Content creation (Canva or similar tools)
Person Attributes: Courage, humility, initiative, adventure, and resilience.
📌 Employment Type: 6-month full-time internship (fully remote)
💡 Note: ALX Africa does not charge fees for applications.