Coalition Technologies (Remote Office Assistant Position)

Job Description

Coalition Technologies is a top-ranked SEO and web design agency in the United States, known for delivering high-quality digital marketing solutions to clients across diverse industries.

Our success is powered by people—skilled developers, creative designers, strategic thinkers, and dedicated marketers who work together to provide exceptional online marketing services. As we continue to grow, we’re looking for detail-oriented and reliable Remote Office Assistants to join our global team.

Key Responsibilities
As a Remote Office Assistant, you will support daily operations and help maintain smooth administrative processes across the company. Your duties include:

Administrative & Communication Tasks
* Answer incoming phone calls and route them appropriately
* Assist team members with account access, usage reports, and data-related requests
* Handle client and team inquiries, including resolving billing issues

Bookkeeping & Documentation
Perform basic bookkeeping duties: record expenses, organize receipts, and support transaction tracking
Assist in preparing invoices, processing client payments, and organizing new client contracts

Data & Reporting Support
* Conduct data entry and help maintain internal databases
* Support quality assurance checks on internal and client-facing reports

Operations & Internal Support
* Research and coordinate the ordering and distribution of company-wide gifts (2–3 times a year)
* Help plan and organize company events, competitions, and special activities
* Manage internal calendars, including holidays, time-off schedules, and work variations

Requirements
Skills & Qualities
* Strong willingness to learn, grow, and collaborate
* Excellent written and verbal communication skills
* High level of professionalism, discretion, and integrity
* Innovative mindset with the ability to improve existing processes

Technical Skills (Preferred)
* Intermediate spreadsheet skills (Google Sheets or Excel)
* Experience with bookkeeping or financial recordkeeping
* Familiarity with QuickBooks Online and G-Suite tools

Work Environment
* Ability to commit to 40 hours per week (9:00 AM – 6:00 PM PST)
* Reliable workspace suitable for remote work
* Fast working computer, stable internet connection, camera, microphone, and speakers