Commercial Relationship Management Officer at Wema Bank

Job Description

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Wema Bank recruitment is currently open for experienced banking professionals seeking to build a long term career with one of Nigeria’s leading commercial banks. Wema Bank Plc is inviting qualified candidates to apply for the role of Commercial Relationship Management Officer across multiple locations in Nigeria. This opportunity is ideal for professionals with strong sales, relationship management, and credit analysis experience who want to make a meaningful impact in the financial services industry.

Wema Bank Plc offers a supportive work environment with competitive remuneration, flexible work options, continuous learning opportunities, and performance based incentives. Through this Wema Bank recruitment drive, successful candidates will contribute directly to business growth while delivering excellent banking solutions to commercial clients.

About Wema Bank Recruitment

Wema Bank Plc provides retail, SME, corporate banking, treasury services, trade finance, and financial advisory solutions to a diverse customer base. The bank is known for its positive workplace culture, professional growth focus, and commitment to innovation across its business segments.

Job Title: Commercial Relationship Management Officer

This role is available in the following locations:

• Lagos State – Apply Here
• Ekiti State – Apply Here
• Ogun State – Apply Here
• Abuja – Apply Here
• Kano State – Apply Here

Job Details

• Employment Type: Full Time
• Location: Multiple States in Nigeria
• Job Category: Banking Jobs
• Required Qualification: BA, BSc, or HND

Key Responsibilities

Sales and Business Development

• Implement branch commercial sales strategies aligned with local market conditions to achieve assigned targets
• Drive customer acquisition by opening and managing different account types for commercial clients
• Promote cross selling opportunities through strong product knowledge and market awareness
• Manage existing commercial relationships while sourcing new business opportunities
• Conduct sales presentations and client visits to understand needs and promote banking solutions
• Collaborate with marketing teams to support sales campaigns and business growth initiatives
• Convert service recovery situations into long term business opportunities

Risk Management and Compliance

• Assess lending risks in line with the bank’s risk appetite and credit policies
• Ensure full compliance with KYC requirements and internal control procedures
• Review loan terms, collateral documentation, and credit conditions to minimize exposure
• Resolve customer complaints in line with the bank’s service and risk management standards
• Maintain complete and accurate documentation for assigned portfolios

Financial and Credit Management

• Analyze financial statements, cash flow forecasts, and credit reports for decision making
• Conduct prequalification and financial risk assessments for financing requests
• Support branch managers in preparing deposit mobilization and credit proposals
• Contribute to the growth of deposits, loans, and overdrafts to improve branch profitability
• Negotiate contract terms with prospective and existing clients

Customer Relationship Management

• Deliver consistent and high quality customer service across all client interactions
• Provide tailored financial advice and product recommendations to meet client needs
• Maintain regular communication with clients, offering portfolio updates and guidance
• Act as a trusted advisor by addressing concerns and supporting informed financial decisions

Team Collaboration and Leadership

• Work closely with branch colleagues to ensure efficient service delivery
• Promote a positive and proactive workplace culture
• Demonstrate leadership qualities while upholding Wema Bank’s values and HR policies

Qualifications and Requirements

Educational Requirements

• Minimum of a First Degree in any discipline
• Additional academic or professional qualifications are an advantage

Experience and Skills

• Three to ten years of relevant experience in sales and marketing within the banking sector
• Professional certification from the Chartered Institute of Bankers of Nigeria is required
• Strong understanding of commercial banking products and credit processes
• Excellent communication, negotiation, and interpersonal skills
• Digital proficiency and ability to work in a technology driven environment
• Strong analytical thinking and problem solving ability
• Proven ability to work collaboratively and lead teams effectively
• Strong commitment to excellent customer service

Why Join Wema Bank Plc

Through this Wema Bank recruitment opportunity, employees enjoy:

• Competitive salary and performance bonuses
• Work from home flexibility where applicable
• Continuous learning and professional development support
• A positive and motivating work environment
• Opportunities to grow across different business segments

How to Apply for Wema Bank Recruitment

Interested and qualified candidates should apply through the official Wema Bank recruitment portal. Applicants are advised to submit accurate information and relevant credentials during the application process.