Hajer Dambong

Featured
Systems & Operations Specialist | Executive Support for Founders, Mining & Technical Teams | Workflow, SOPs & Jira Documentation

About Candidate

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I help founders, executives, and technical teams bring structure to complex operations through clear systems, workflows, and documentation.

With 11+ years of experience, I’ve supported mining, industrial, SaaS, and consulting environments by digitising workflows, managing Jira-based systems, and creating SOPs and decision-ready documentation that leaders can actually use.

I specialize in regulated and process-heavy environments, where accuracy, traceability, and compliance matter.

Education

B
Bachelor of Secondary Education 2010
Notre Dame of Dadiangas University

Work & Experience

D
Data & Records Support Specialist June 2025 - Present
Taskmate VA

• Enter and update large volumes of operational data into internal systems with high accuracy.
• Review data for errors or missing information and correct inconsistencies.
• Verify data against source documents to ensure accuracy and completeness.
• Organize and maintain digital files for easy retrieval and reference.
• Follow confidentiality and data protection guidelines when handling sensitive information.

D
Data & Documentation Support November 2021 - July 2024
Pulse Mining Systems (Australia – Remote)

• Maintained accurate records and documentation in a regulated environment.
• Performed regular data checks to ensure records were complete and up to date.
• Updated internal databases and files during process and system changes.
• Assisted with organizing documentation to improve accessibility and accuracy.

A
Administrative & Data Support Sep 2017 - May 2021
Ginormous B2B Marketing (Australia – Remote)

• Updated spreadsheets, documents, and internal records used by the team.
• Reviewed information for accuracy before submission or reporting.
• Maintained organized digital filing systems.
• Supported remote team members with administrative data tasks.