Office Manager at Ivory Pines Cleaning in Raleigh, North Carolina
Ivory Pines Cleaning is a premium eco-friendly residential cleaning company serving clients across Raleigh, NC. We are seeking a highly organized and customer-focused Office Manager to oversee daily operations and act as the central link between clients, cleaning teams, and company leadership.
This role is ideal for someone who thrives in a fast-paced service environment and enjoys owning systems, schedules, and client experiences end-to-end.
Company: Ivory Pines Cleaning
Location: Raleigh, North Carolina, USA
Job Type: Full-time
Key Responsibilities
- Manage client communication via phone calls, emails, and text messages
- Create, manage, and adjust daily cleaning schedules
- Resolve scheduling conflicts and service issues efficiently
- Handle billing, invoicing, payroll data, and vendor payments
- Support hiring, onboarding, and maintenance of employee records
- Maintain organized operational reports and administrative systems
Requirements
- Minimum of 2 years experience in office management or operations
- Experience in a service-based business is strongly preferred
- Excellent communication and customer service skills
- Strong organization, multitasking, and problem-solving abilities
- Comfortable working with digital tools and administrative systems
- Reliable internet connection and tech proficiency
Why Join Ivory Pines Cleaning?
- Competitive compensation with bonus opportunities
- Flexible time-off policy
- Paid company holidays
- Opportunity to play a key role in scaling a professional, high-quality service brand
