Abdullahi Balogun
About Candidate
I seek challenging opportunities where I can fully use my skills for the success of the organization, and
To work in an environment which encourages me to succeed and grow professionally where I can utilize
my skills and knowledge appropriately.
Work & Experience
• Operated the Point of Sale system to process customer transactions accurately, efficiently, and in
compliance with company policies.
• Assisted customers with product selections, inquiries, and purchase decisions to ensure a positive
shopping experience.
• Handled cash, credit/debit card, and digital payment transactions, maintaining accurate cash drawer
balances and following proper reconciliation procedures.
• Resolved customer issues and complaints promptly and professionally to enhance satisfaction and
loyalty.
• Maintained product knowledge to provide informed recommendations and support promotional
activities.
• Ensured the checkout area was organized and presentable, contributing to smooth store operations.
• Collaborated with team members to meet sales goals and deliver excellent service standards.
• Identified, acquired, and onboarded new clients for partnered Forex brokerage firms through targeted
outreach and marketing strategies.
• Provided clients with trading guidance, platform support, and educational materials to improve
engagement and retention.
• Acted as the primary point of contact for clients, delivering ongoing assistance with account setup,
KYC procedures, and platform navigation.
• Generated and monitored referral links, tracking client activity and performance through the broker’s
IB dashboard.
• Developed and executed promotional campaigns across social media, trading groups, and online
communities to attract high-quality leads.
• Delivered daily market insights, trade ideas, and analysis to help clients make informed trading
decisions.
• Built and maintained strong client relationships to increase lifetime value and maximize trading
volume.
• Collaborated with brokerage partners to negotiate commission structures, rebates, and promotional
benefits for referred clients.
• Ensured accurate documentation and compliance with broker requirements, including adhering to
AML and KYC guidelines.
• Analyzed client trading behavior and performance metrics to improve conversion rates and optimize
referral strategies.
