Cash Officer at Stanbic IBTC Bank

Job Description

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Stanbic IBTC Bank is a full-service financial services group focusing on Corporate & Investment Banking, Personal & Business Banking, and Wealth Management. The bank provides competitive salaries, performance-based bonuses, and career growth opportunities through programs like graduate trainees, internships, and roles for experienced professionals.

Specifications:

• Type: Full Time
• Location: Rivers, Nigeria
• Category: Finance Jobs
• Required Qualifications: BA/BSc/HND

Role Overview:
The Cash Officer will support the team lead in cash management operations, ensuring the efficient delivery of ATM-fit cash to branches, collection of excess cash, and deposits at the CBN. The officer acts as a backup to the team lead when necessary, focusing on risk mitigation, process improvement, and customer satisfaction.

Key Responsibilities For Cash Officer:

• Ensure timely supply of quality cash to branches and ATMs
• Mop up excess cash from branches and deposit at CBN
• Maintain compliance and improve turnaround times (TAT) for cash delivery and reporting
• Provide accurate data on daily cash shortages and related activities
• Reduce costs, improve productivity, and enhance customer satisfaction
• Identify and assess risks in existing processes and recommend improvements
• Liaise with branches to minimize shortages from daily evacuations
• Stand in as backup for team lead when required

Qualifications & Requirements:

• BSc in Social Science or related field
• 1–2 years of experience in banking operations
• Knowledge of banking transaction processes and products
• Experience in maintaining customer and branch relationships

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating & Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas & Making Decisions
• Managing Tasks & Producing Output
• Providing Insights & Understanding People
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Customer Acceptance & Review
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)
• Operations & Processing Verification